Partners’ Response Overview

The Multi Sectoral Response Plan aims at complementing the efforts of the Government of Indonesia in addressing the direct and indirect impact of the COVID-19 crisis.

UNICEF continues its support the national website for COVID-19 which has received 22.6 million visitors and 71.6 million page views.

IOM disseminates information on COVID-19 to returning Indonesian migrant workers in cooperation with the Ministry of Women Empowerment and Child Protection and the Ministry of Social Affairs through multi-media information materials. In addition, an awareness raising session to around 8,000 refugees continues, including to the newly arrived Rohingya women, men, and children in Aceh, in their native language.

UNFPA continues promoting youth leadership in addressing the pandemic through online public discussions, dissemination of information through youth communities of practice, and the provision of psychosocial support through online gathering and counselling for adolescents and youth.

WHO is regularly sharing and translating important health information messages on its website and social media platforms and has recently published 15 videos and 49 infographics in English and Indonesian.

Partners’ COVID-19 response

Vulnerabilities

Important to maintain public trust in the government and health authorities in messages and instructions (including to protect the public from incorrect information).

Partners’ COVID-19 response

Activities

The RCCE team works to communicate messages effectively on the MoH 5th revision of the National Guidelines on COVID-19 prevention and control. New terminologies and definitions introduced in the revised guidelines are explained in a developed FAQ that will be disseminated to sub-national stakeholders.

The first edition of Suara Komunitas (Community Voice) includes 28 surveys and studies conducted between February and June by 18 organizations and to be available in mid-August.

WHO and Wahana Visi Indonesia conducted a rapid assessment during the last week of July to gain insight into community receptiveness and information needs as well as identify appropriate communication strategies in 16 districts of four provinces: East Nusa Tenggara, North Maluku, Papua and West Kalimantan.

WHO continues to share important health information on its website and social media platforms in English and Indonesian; 27 videos, 118 infographics and several guidance have been published in July and August.

UNICEF’s Communication Team is embedded in BNPB and the Government’s COVID-19 Task Force and provides direct strategic and coordination support on all aspects of risk communications. UNICEF has facilitated more than 350 daily national press briefings with 500 experts and continues to provide technical and content creation support for the Government’s COVID-19 website (www.covid19.go.id), accessed by more than 22.6 million users between March 17 - Aug 5, with 71.9 million pageviews.

Partners’ COVID-19 response

Cont. Activities

UNICEF also supports COVID-related SMS messaging which reaches 200,000,000 people using weekly blasts through an agreement with Mobile Network Operators.

UNICEF supports a wide range of digital content design and dissemination. These have reached 50 million people and generated over 4 million engagements on social media platforms; 500,000 visitors have been reached with practical information related to COVID-19; a UNICEF Chatbot has provided up-to-date information on ways to protect against COVID-19 as well as information on hoaxes to 300,000 people who registered; and UNICEF-produced radio PSAs have reached 13 million people on public and private radio stations.

Indonesia’s National Children’s Day activities on the theme of COVID-19 include a live TV show on national television during which children ‘took over’ the studio, produced the show and linked with children around the country.

Partnerships with the country’s two largest faith-based organizations (NU and Muhammadiyah) and three community-based organizations have mobilized 4,500 community volunteers in 94 districts. These have reached 467,897 people with awareness and behavior change interventions through the use of mobile vehicles ("COVID-19 cars"), disseminating messages through inter-personal communication in public places and communities, and has included installation of simple hand washing facilities.

Partners’ COVID-19 response

Cont. Activities

Five prominent public figures recorded video PSAs on key COVID-19 messages for UNICEF. In addition, a partnership with 130 micro and nano digital influencers amplifies COVID-19 related messaging to highly targeted audiences and directing them to UNICEF's digital platforms.

To support youth engagement, a digital campaign called #COVID19Diaries provides a platform for young people to share their experience during COVID-19 and mobilize others to take action through stories, photos, videos, drawings, etc. So far, the campaign has reached 52.7 million people and engaged 1.57 million on social media through over 800 submissions shared by young people.

UNDP teamed up with Trans Jakarta to provide COVID-19 awareness posters spread out all of Trans Jakarta bus stations, serving tens of thousands of commuters daily.

A series of online media briefings covering various aspects of the impact of COVID-19 on children was launched following the release of a Policy Brief on the socio-economic challenges facing children. Each media briefing brings together experts to discuss a specific aspect of COVID-19 and its impact on children and advocate for child-friendly policies. So far, six media briefings were held: 1. child poverty (link + press release + explainer video); 2. mental health (link); 3. immunization (link + press release); 4. education (link + press release + explainer video); 5. nutrition (link + press release + explainer video); 6. young people (link + press release) attended by over 1,200 journalists and participants, leading to over 250 articles in national and international media.

At least 5,352 youth received support on Adolescent Sexual Reproductive Health through youth health lines in Indonesia facilitated by UNALA Clinics, Supported by UNFPA.

Partners’ COVID-19 response

Cont. Activities

On youth awareness UNDP teamed up with online media Katadata, National Geographic and Magdalene to provide information on the risks and impact of COVID-19 with specific themes on gender violence, environment and rights for disabled communities. With the aforementioned media, UNDP held a series virtual discussion, targeting over 2000 attendants so far from all part of Indonesia.

In July, UNDP’s monthly SDG Talks series featured a panel discussion on Gender Based Violence (GBV) during the COVID-19 pandemic and the situation that victims have faced. It discussed UNDP’s initiatives to address the issue.

In collaboration with the Ministry of Women Empowerment and Child Protection, IOM developed a public video campaign to address the stigma against returning Indonesian migrant workers. A video series, titled “Avoid the Virus, not the Person,” was posted on government websites and distributed through civil society partners and migrant advocacy groups.

IOM continued cooperation with MoSA and other national actors, including the National Agency for the Protection of Indonesian Migrant Workers (BP2MI) to increase awareness on COVID-19 among returning Indonesian migrant workers and their families. In July, community engagement in this realm extended to West Sumba and South West Sumba of East Nusa Tenggara, where IOM distributed posters and brochures to the migrant worker communities on COVID-19 prevention and mitigation measures.

Partners’ COVID-19 response

Cont. Activities

IOM field teams throughout Indonesia provided on-the-spot and online targeted information sessions for nearly 8.000 refugees under IOM care on COVID-19 prevention and mitigation measures in their native languages. IOM facilitated refugee access to testing and health care services.

As of mid-June, 522,712 people received information about COVID-19 prevention and 35,433 Information, Education and Communication (IEC) materials were printed and distributed by Wahana Visi Indonesia.